Payment and shipping
PAYMENTS
AUSTRALIAN CUSTOMERS
We accept bank deposit, cheques, money orders or Paypal.
AUSTRALIAN CUSTOMERS - CREDIT CARDS
Credit card payments are accepted via Paypal. Visa and Mastercard are accepted.
Please note we will only ship to the Paypal address specified during payment. If this differs from the delivery address listed on your profile, the Paypal specified address is still the one we ship to as per Paypal's Terms and Conditions of Use.
AUSTRALIAN CUSTOMERS - PAYPAL
Please note we will only ship to the Paypal address specified during payment. If this differs from the delivery address listed on your profile, the Paypal specified address is still the one we ship to as per Paypal's Terms and Conditions of Use.
AUSTRALIAN CUSTOMERS - BANK DEPOSITS
If there are any bank fees related to bank transfers, these are bourne by the customer.
SHIPPING
SHIPPING WITHIN AUSTRALIA
We can ship anywhere in Australia via Australia Post's eParcel service. All parcels leave our warehouse at 1pm daily.We also make use of Interparcel for larger items.
Is my time frame possible? We ship from Sydney usually within 24 - 48 hours. Once shipped, our expected transit times are listed below.
Sydney / Canberra - 2 business days
- Melbourne / Brisbane - 2 to 3 business days
- Adelaide - 3 to 4 business days
- Other capital cities - 5 to 6 business days
- Country / Rural areas - Usual Australia Post delivery times + 1 business day.
Unfortunately, we are unable to guarantee delivery times due to inconsistent postal standards across the country. Australia Post does not deliver on Public Holidays or on weekends.
ONE ORDER SHIPMENT POLICY
If the order has a mixture of in-stock and out-of-stock items, the warehouse waits for all items to be ready for shipment before dispatch. If you wish for the in-stock items to be shipped first, please make two separate orders